White Papers / Case Studies

Visio Diagramming On A Large Scale (1.2mb)

Learn how to create large amounts of Visio diagrams to support projects and business operations.

Understanding IT systems over the long term (1.6mb)

Presentation from the BCS EA Conference, where we cover the forthcoming TIA standard on ICT Life Cycle Management.

Managing Connectivity Across Multi-Site Enterprises (1.6mb)

Learn how to document Connectivity to cover multiple sites.

Data Center Visualisation with Visio (745kb)

Understand your data centre through Visio automation

CMDB Visualisation with Visio (424kb)

Learn how to visualise complex data generated from CMDB’s

Improving Change Impact Analysis in Data Centres (350kb)

Identify the potential impact caused by a change to one or more components in data centres.

The Cost and Management Benefits of Documenting Infrastructure Connectivity (48kb)

Why buy more racks or network switches if you can optimise the existing capacity? Find out how..

Is Automating Infrastructure Documentation Practical (58kb)

This white paper suggests practical approaches to help ensure that the ICT infrastructure knowledge base takes advantage of automation where possible.

Automated Service Mapping From CMDBs (515kb)

This white paper covers how CMDB data can be more easily captured/used more effectively for service management using AssetGen SysMap.

Mapping Services Systems and Servers Using AssetGen SysMap (166kb)

Understanding the dependencies between IT components to manage change effectively.

Quick Wins for IT Managers (41kb)

See how a short infrastructure data audit can significantly shorten IT project timescales.

Visualising Data Centre Capacity (250kb)

An AssetGen guide showing how to understand the data centre capacity on a floor plan.

Visualising IT Assets (873kb)

Looks at how the value of asset management is increased if assets and their interdependencies can be visualised.

Managing Multi-Site, Multi Technology Connectivity (3mb)

Shows best practice methods and tips to manage connectivity on a large scale.

Mapping Networks For Day 3 Management (2mb)

Understand your data centre through Visio automation

How to Document IT Infrastructure (3mb)

Understand techniques and practices that make documenting IT infrastructure easier

Techniques to improve infrastructure documentation (3mb)

Whitepaper covering methods and technique to improve the quality of infrastructure documentation.

Practical Implementation of Software Asset Management (1mb)

Learn how to manage software assets and also licenses to remain compliant with vendor licensing terms and conditions.
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